PHOTO PERSONALISED DVDS

 At K.I.D Productions we are committed to protecting your privacy online. Our pledge is to safeguard any personal information that you provide us, and to make every reasonable effort to use this information only as you choose.

The goal of this Privacy Statement is to notify you of our online privacy practices and to describe the choices you have about the way your information is collected and used. This statement is accessible from the bottom of each page of each site to which it applies, and at every point where personal information is requested. It also explains the security measures taken to protect your information, your ability to access your information and whom you can contact at K.I.D Productions to answer your questions about this privacy statement and resolve any issues that may arise.

Collecting and Using Your Information

This Privacy Policy covers the collection and use of your personal information on the kideo.com.au web site.

The information covered by this statement is information an individual provides to K.I.D Productions during an online transaction outside of the individual's trade, business or profession. K.I.D Productions also is committed to keeping secure the confidential business information it receives from its commercial customers.

Personal Information

K.I.D Productions collects personal information online when:

  • you register to become a member of kideo.com.au or another K.I.D Productions service
  • you use our services to store your pictures online
  • you make online purchases
  • you submit questions or comments to us
  • you request information or materials
  • you request warranty or post-warranty service and support for a K.I.D Productions product
  • you register products online
  • you participate in online surveys
  • you participate in online promotions, premiums, sweepstakes or contests

The type of information collected may include name, address, billing and delivery information, e-mail address, gift recipient information, credit card information and digital image.

K.I.D Productions uses the personal information you provide to register you in programs; create and maintain accounts; process, fulfill, and follow up on orders; answer your e-mail; send information you request; register products and to simplify the ordering process for new personalized products. We also use this personal information to provide you with information related to your account and the products or services you purchased from us, to better understand your needs and interests, to improve our service and to personalize communications.

You have the right at any time to ask to have all or part of your personal information including digital images removed from our files

E-mail and Other Communications

K.I.D Productions may send you e-mail about your orders or your account and in response to your questions. K.I.D Productions and our subsidiaries may also send you e-mail with information and/or special offers about products and services that may be of interest to you; unless you indicate you do not want to receive them. We will give you an opportunity to let us know your preference regarding the receiving of promotional e-mail when you register, when you provide us with your personal information, or when we send you e-mail. If you choose not to accept this promotional e-mail, you may not receive special offers that may be of value to you. This option applies to promotional e-mail only, as we may find it necessary to send you e-mail relating to your account or order.

All promotional e-mail that you receive from K.I.D Productions will tell you how to decline receiving future promotional e-mail. You may change your e-mail preferences at any time. See "Keeping Your Information Accurate" below.

K.I.D Productions may from time to time elect to send you targeted information, offers and other communications through the mail based upon all or part of the personal information you provide. All promotional materials will contain instructions for declining future direct physical mail communications.

From time to time, K.I.D Productions will market specific promotions that include discounts for out bound calls. At any time that you allow us to call you, in conjunction with a promotion, by providing K.I.D Productions your name and phone number, we will be sensitive to your privacy. As such, we agree to remove your phone number from any future promotional out bound calling campaings.

Additionally, K.I.D Productions may from time to time display targeted third party advertisements on its sites that may be of interest or benefit to you based on aggregate nonpublic personal information. If you respond to these advertisements and then give the advertiser personal information about yourself, you may choose to reveal to the advertiser or ad server that you possess the characteristics used to select the audience for the advertisement.

Personal Information about Others

If you send us information about others, we will use that information (usually an e-mail address) to do what you asked us to do. We may also send them information and/or special offers about products and services, but they can easily decline receiving any further communications from us.

Sharing Your Personal Information

K.I.D Productions may share your personal information in aggregate with certain K.I.D Productions business affiliates.

K.I.D Productions may disclose personal information to third parties without your consent as required by law or court order, to cooperate with government authorities in a criminal investigation, and to enforce or protect it's property or contractual rights.

K.I.D Productions reserves the right to transfer your personal information in connection with the sale or transfer of all or a portion of our business or assets. If the business is sold or transferred, K.I.D Productions will give you an opportunity to tell us not to transfer your personal information. In some cases, this may mean that the new organization will not be able to continue providing to you the services or products that K.I.D Productions provided.

K.I.D Productions may share, rent or sell non-personal, non-individual information in aggregate form with its marketing partners. We will not tell our marketing partners that you purchased a specific product, but we may tell them how many customers purchased a product

Other Information - Cookies

K.I.D Productions automatically receives and records data on our servers from visitor's browsers including computer IP (Internet Protocol) addresses and other information through the use of cookies. This information is collected about thousands of site visits and analyzed as a whole. This analysis looks for trends among many visitors to kideo.com.au or other K.I.D Productions sites, and determines which parts of the site are accessed most frequently and what information visitors find most valuable.

We may also collect and record information about what you viewed on our web site. We may use this type of information and combine it with your personal information to help customize our future interactions with you. In doing so, we hope to provide better service to you by tailoring our communications to match your interests - to give you more of what you want and less of what you don't want. However, we will provide you with the opportunity to tell us not to use this type of information in future communications.

Protecting Your Information

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place certain physical, electronic, managerial and security procedures to safeguard and secure the information we collect online. We safeguard information according to established security standards and procedures, such as using Secure Socket Layer (SSL), and we continually assess new technology for protecting information. K.I.D Productions employees are trained to understand and comply with these information principles and we communicate our privacy policy, practices and guidelines to all employees.

However, while we strive to protect your personal information, you must also take steps to protect your information. We urge you to take every precaution to protect your personal information while you are on the Internet. At a minimum, we encourage you to change your passwords often, using a combination of letters and numbers, and make sure that you are using a secure browser as you surf the Internet. For more information about how you can protect yourself online visit the site Better Business Bureau Web Site.

Children's Privacy

Protecting the online privacy of children is especially important, and those under the age of 13 are protected by federal law. For that reason, K.I.D Productions does not knowingly permit children under the age of 13 to become registered members of our sites, or to buy goods and services on our sites, without verifiable parental consent. K.I.D Productions does not knowingly collect or solicit personal information about children under 13, except with their parent's express consent.

If we ever include children under the age of 13 as part of our intended site audience, those specific web pages will, in accordance with the provisions of the Information Privacy Principles contained in the Privacy Act 1988 (Cth) in relation to its non-commercial activities; National Privacy Principles contained in the Privacy Act 1988 (Cth) in relation to its commercial activities; Australian Direct Marketing Association Code of Practice in relation to how we market to our customers; be clearly identified and provide an explicit privacy notice; and we will provide processes to obtain parental approval, provide access to information and allow parents to request removal of their children's personal information.

K.I.D Productions encourages parents and guardians to spend time with their children online and to participate in their interactive activities and interests.

Outside Links

Some K.I.D Productions web sites contain links to and from other web sites and K.I.D Productions is not responsible for the privacy practices of those Web sites. K.I.D Productions encourages you to ascertain the privacy practices of those web sites.

Keeping Your Information Accurate

If you are a registered member of kideo.com.au or of any other K.I.D Productions online service and any of your personal information changes, you can review and update your member profile using your user name and password. You also have the option of sending e-mail to request a change to your information or a copy of the personal information we have collected about you online. There may be a nominal charge for information requested. We will make every reasonable effort to make sure your requests are met. To protect your privacy, proof of identity is required.

Contacts At K.I.D Productions and Oversight

If you have questions or concerns about your privacy when using a K.I.D Productions web site, please contact us by e-mail: info@kideo.com.au

K.I.D Productions' Online Privacy Office will work with you to resolve any concerns you have about this policy.

Changes to this Privacy Policy

K.I.D Productions reserves the right to modify this privacy policy from time to time, by posting a prominent announcement on this page or, in the event of a material change, by notifying by e-mail all customers whose personal information we have retained.


Explanation of Terms

What is personal information?

Personal information includes data that reasonably can be used to identify or describe an individual such as name, address, phone number, e-mail address, and credit card information.

It is not information provided to K.I.D Productions during an online transaction relating to an individual's trade, business or profession. K.I.D Productions also is committed to keeping the confidential business information it receives from its commercial customers secure. For more information about these security practices, see statements available where commercial information is requested.

What is included in "K.I.D Productions' online services"?

Generally, K.I.D Productions' Online Privacy Statement applies to all of K.I.D Productions web sites. K.I.D Productions' subsidiaries and joint ventures and co-branded sites may have different privacy statements. All K.I.D Productions' subsidiaries and joint ventures will have their policies prominently posted on their site.

Who are K.I.D Productions' business affiliates?

  • K.I.D Productions’ subsidiaries and joint ventures

If you have indicated that you do not want to receive any marketing information from K.I.D Productions, we will not share your information with our subsidiary or joint venture partner for their marketing purposes.

  • Companies who assist K.I.D Productions to complete or follow-up on your order

K.I.D Productions may share your personal information, as necessary, with companies who contract with K.I.D Productions to fulfill and/or ship an order, an award, or rebate; conduct surveys; collect payments; facilitate e-mail subscriptions; or to provide a product or service you have requested. We require these companies to use the shared information only for these limited purposes, and not to transfer the information to another party.

  • K.I.D Productions’ Dealers

If K.I.D Productions does not sell a product directly, K.I.D Productions will notify you of this, and unless you tell us not to, may forward to a dealer, distributor or other reseller the personal information you provide when you inquire about a particular product or service. Use of this information by the dealer, distributor or reseller is governed by their own policy, not K.I.D Productions’ policy. K.I.D Productions also may provide a link to a dealer site from a K.I.D Productions site. See "Outside Links" under "Protecting Your Information" in K.I.D Productions’ Online Privacy Policy.

What are cookies and why do you use them?

Cookies are small pieces of information stored by your browser on your computer's hard drive. K.I.D Productions cookies do not contain any personal information and are used for the following reasons: (1) we use session cookies to keep track of temporary information. For example, cookies keep your shopping cart from inadvertently being used by others. Cookies also keep track of the pictures you upload; (2) to remember you when you login to the places on our site which require Membership or where you have previously given us information; (3) to help us understand the size of our audience and traffic patterns; and (4) to deliver information to you specific to your interests.

K.I.D Productions wants to be sure you understand that accepting a cookie in no way gives us access to your computer or any personal information about you, other than the data that you chose to share with us. Only kideo.com.au can read the cookie set by kideo.com.au, and kideo.com.au cannot read cookies set by other sites.

Do I have to allow K.I.D Productions to set a cookie?

Much of kideo.com.au can be accessed with cookies disabled. However, your visit will be significantly enhanced if cookies are enabled. As time goes on, more and more pages on our site will have the capability to be personalized, which will depend on the existence of a kideo.com.au cookie.

How do I set my cookie preferences?

You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. Please click on the "Help" menu of your browser for information on setting cookie preferences.

How does K.I.D Productions protect my information?

K.I.D Productions implements a variety of administration, managerial, and technical security measures to maintain the safety of your personal information. Personal information is contained behind secured networks and is only accessible by a limited number of employees who have access to such systems. Their use and retention of personal information is controlled by it's Employment Manual. K.I.D Productions audits its organizations to ensure compliance with its Internal Control Standards.

When you place orders or access your personal information, we offer the use of a secure server. All credit information supplied by users is transmitted via SSL protocol for encrypted transfer of data. Our site also includes redundancy in hardware and software components of product and system architecture, network and software firewall protection, strong internal system authentication methods and user authentication methods for access to member accounts.